Migration to a new hardware or virtual appliance

How is a migration to a new hardware or virtual appliance to be done?

For Appliances until and including 2030 SP5
The following steps are required for a migration, the source appliance here is defined as the "old" appliance while the target appliance refers to the "new" appliance that is to replace the "old" appliance.
 
Guide for migrating from hardware to virtual or from virtual to hardware:
 
1. Create a Backup from the source appliance and note the Serial number (manual via appliance console, if no automatic backup was configured via rdxadmin GUI 2)
2. Install the target appliance (Setup from ISO-Image)
3. Boot the target appliance in recovery mode
4. Perform a restore with the target appliance
5. Boot the target appliance in normal mode
6. The target appliance will show "not registered, please Register"
7. Login with admin
8. Confirm the „Database Restore detected.“ with Enter.
9. Register the target appliance. Note the new appliance Serial number
10. Reboot the target appliance.
11. Contact the REDDOXX Support to migrate the licenses from the old to the new appliance
The support will need the serial numbers for both, the source and target appliance
 
Guide for migrating virtual to virtual:
 
1. Create a Backup from the source appliance and note the Serial number (manual via appliance console, if no automatic backup was configured via rdxadmin GUI2)
2. Install the target appliance (Setup from ISO-Image)
3. Boot the target appliance in recovery mode
4. Perform a restore with the target appliance
5. Boot the target appliance in normal mode
6. Login with admin
7. Confirm the „Database Restore detected.“ with Enter.
8. Reboot the target appliance.

For Appliances with 2031 or newer
 
Since Version 2031 the procedure is Independent from source and target (source and target need to be at version 2031)
 
1. Create a backup from the source appliance (Manual via AdminWebGUI) and note the Serial number
2. Setup the target appliance (from ISO Image)
3. Register the target appliance (when accessing the WebInterface the first time) with the serialnumber from step 1.
4. Shutdown the source appliance.
5. Configure the network settings.
6. Perform the restore at the target appliance via AdminWebGUI --> Administration --> Backup and Restore.
 
IMPORTANT:While migrating, it is allowed to assign the serial number to both appliances (in case they need to be both powered on at the same time)
If CISS is in use, it is highly recommended not to run two appliances with the same serial number.

Until (and including) Version 2030:
Apply no licenses to the target appliance before the restore, as the appliance will receive a new serial number with the restore and a platform change (from Hardware to virtual or virtual to Hardware).
When migrating (Restore) from a virtual appliance to a new virtual appliance, the serial number and the licenses will automatically be migrated to the new virtual appliance.